Who we are

1. Who We Are

This website is operated by an individual entrepreneur (sole proprietor).

Data controller: Dmitrii Matua
Operating under the brand Global Hub (globalhubprocsm.com)

We provide Customer Success, retention engineering, and automation solutions.

For any privacy-related inquiries, you can contact us at:
📧 d.matua@globalhubprocsm.com

2. What Data We Collect

We may collect the following types of personal data:

• Contact data (name, email, company, message)
• Technical data (IP address, browser type, device info)
• Usage data (pages visited, interactions)

This data is collected when you:

• communicate with us
• submit a contact form
• interact with the website

3. Purpose of Processing

We process your data to:

• ensure security and prevent abuse
• respond to inquiries
• provide services and consultations
• improve website performance and user experience

4. Legal Basis (GDPR)

We process personal data based on:

• Legitimate interest (communication, analytics, security)
• Consent (cookies, optional data submission)
• Contractual necessity (if services are requested)

5. Cookies

We use cookies to:

• ensure proper website functionality
• analyze traffic and performance
• improve user experience

You can disable cookies in your browser settings.

6. Third-Party Services

We may use third-party tools (e.g., analytics, embedded content).

These services may collect data according to their own privacy policies.

We do not sell personal data.

7. Data Retention

We retain personal data only as long as necessary:

• inquiries — up to 12 months
• analytics data — aggregated / anonymized
• legal obligations — as required

8. Your Rights

Under GDPR and Armenian law, you have the right to:

• access your data
• request correction
• request deletion
• withdraw consent
• object to processing

To exercise your rights, contact us at:
📧 d.matua@globalhubprocsm.com

9. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

10. International Data Transfers

Your data may be processed outside your country (e.g., via cloud services), in compliance with GDPR safeguards.

11. Updates

We may update this Privacy Policy periodically.
The latest version will always be available on this page.

12. Contact

For any questions regarding this Privacy Policy:
📧 d.matua@globalhubprocsm.com

13. Jurisdiction

This website is operated from the Republic of Armenia.
Data processing is carried out in accordance with applicable Armenian legislation and GDPR principles where applicable.