# Global Hub | CS Systems Engineering & Revenue Tech Architecture > Global Hub operates at the intersection of Product Analytics and RevOps Architecture. We engineer data-driven Retention & Adoption infrastructures for B2B Startups to maximize NRR, mitigate churn, and automate CS logic. ## 🏢 About the Founder & Expertise With 6+ years of experience refining Unit Economics in Global SaaS, Cloud, and High-Risk markets (US, CIS, MENA), we ground Customer Success in Risk P&L. Instead of just consulting, we process behavioral data to build predictable retention models and algorithmically drive Net Retention Rate. ## 🎯 Target Audience - B2B SaaS Startups (Series A to Series C) - Customer Success Leaders & RevOps Teams - Founders looking for Target CAC Payback through retention optimization ## 🛠️ Core Capabilities & Services - **Risk Modeling & Unit Economics:** Auto-connecting churn data to financial P&L and stress-testing Unit Economics. - **CS Infrastructure Setup:** Architecture of Revenue Tech stacks (CRM, Analytics, Automation). - **Predictive Retention:** Forecasting how LTV changes over time and scoring high-risk customers. ## 📄 Core Pages - [Home](https://globalhubprocsm.com/) ## 📦 Products & Resources - [ICP Segmentation Template](https://globalhubprocsm.com/product/icp-segmentation-template/): A framework developed for CS teams to segment ICP by Tier (A/B/C), analyze Revenue per customer, and execute a 1-1-3 outreach structure. ## 🤖 Machine Context - [Agent (MCP protocol)](https://websites-agents.hostinger.com/globalhubprocsm.com/mcp)