DATA-LED CS OPERATIONS
ENGINEERING RETENTION
Achieved through 6+ years of refining Unit Economics in Global SaaS, Cloud, High- Risk markets (US, CIS, MENA)
- Churn-as-Risk P&L Modeling and Integration
- Unit Economics Forensic Audit & Stress Testing
- LTV Sensitivity Modeling for Portfolio Volatility
- Cost-to-Serve Mapping and Optimization
- High-Risk Customer Predictive Scoring
- Deep-Dive Cohort Analytics (Root Cause Analysis)
- Behavioral Data Mapping (Product Adoption & Usage)
- Activation/Adoption Workflow Rework
- Product-Led Retention Loop Design
- Toxic Revenue Identification and Exit Strategy
- Expansion Opportunity Scoring & Prioritization
- Rakeback Logic Implementation (Up/Cross-sell Triggers)
- QBR/EBR Standardization based on Value Realization
- Pricing and Tier Optimization based on Usage Data
- Customer Health Score Redefinition for Expansion Potential
- Tech Stack Audit & Consolidation (CRM, Product, Billing)
- Automated Churn/Risk Signaling & Alerting
- Playbook Standardization & Adoption Testing
- Hand-Off Optimization (Sales -> CS -> Finance)
- CSM Capacity Modeling & Territory Assignment
The proof is in the numbers
Risk Modeling, Retention Engineering,
and Scalable CS Operations.
Common mistakes include keyword stuffing, neglecting mobile optimization, ignoring technical SEO, using duplicate content, not optimizing for local search, and failing to monitor and analyze SEO performance. Our strategic initiatives are carefully designed to not just improve search engine rankings but to provide your business with a distinctive competitive edge within your industry.
Common mistakes include keyword stuffing, neglecting mobile optimization, ignoring technical SEO, using duplicate content, not optimizing for local search, and failing to monitor and analyze SEO performance. Our strategic initiatives are carefully designed to not just improve search engine rankings but to provide your business with a distinctive competitive edge within your industry.
Common mistakes include keyword stuffing, neglecting mobile optimization, ignoring technical SEO, using duplicate content, not optimizing for local search, and failing to monitor and analyze SEO performance. Our strategic initiatives are carefully designed to not just improve search engine rankings but to provide your business with a distinctive competitive edge within your industry.
Common mistakes include keyword stuffing, neglecting mobile optimization, ignoring technical SEO, using duplicate content, not optimizing for local search, and failing to monitor and analyze SEO performance. Our strategic initiatives are carefully designed to not just improve search engine rankings but to provide your business with a distinctive competitive edge within your industry.
Common mistakes include keyword stuffing, neglecting mobile optimization, ignoring technical SEO, using duplicate content, not optimizing for local search, and failing to monitor and analyze SEO performance. Our strategic initiatives are carefully designed to not just improve search engine rankings but to provide your business with a distinctive competitive edge within your industry.
Common mistakes include keyword stuffing, neglecting mobile optimization, ignoring technical SEO, using duplicate content, not optimizing for local search, and failing to monitor and analyze SEO performance. Our strategic initiatives are carefully designed to not just improve search engine rankings but to provide your business with a distinctive competitive edge within your industry.